Delivery is free for you. We ship free of charge to EU countries.

With us, you benefit from the speed and reliability of our shipping partner. Within Germany, your order is usually delivered within 1-3 working days .

Delivery times to other EU countries can vary between 2 and 5 working days.

We currently deliver within Germany and to the following countries: Belgium, Bulgaria, Denmark (except Faroe Islands, Greenland), Estonia, Finland (except Åland), France (except overseas territories), Italy (except Campione d'Italia, Livigno, San Marino, Vatican City), Croatia, Latvia, Lithuania, Luxembourg, Netherlands (except overseas territories), Austria, Poland, Portugal (except Azores, Madeira), Romania, Sweden, Slovakia, Slovenia, Spain (except Canary Islands, Ceuta, Melilla), Czech Republic and Hungary.

After payment confirmation, your package will be shipped immediately on the same or next working day. You will receive your tracking number by email, which you can use to access information about the shipping status of your package.

If you notice an error when tracking your package or your package has not arrived after a shipping time of one week, please contact us using the contact form or send us an email to:
info@kilicsarayi.de

With us you can pay with the most common payment options, such as PayPal, credit card, Klarna, Sofortüberweisung, Apple Pay and Google Pay. An overview of all payment methods will be shown to you during checkout.

Have you changed your mind or accidentally ordered the wrong product? No problem!

You can return your product free of charge within the first 30 days of receiving the goods. Simply contact us and we will resolve your issue as quickly as possible.

Has your package been shipped but still hasn't arrived after a week?

Then please contact us immediately using the contact form or send us an email to: info@kilicsarayi.de

We will take care of it immediately.

If we have not yet handed over your shipment to our shipping service provider, we may still be able to make changes to your order or cancel it.

Please send us your request immediately via the contact form or send us an email to:
info@kilicsarayi.de

If your shipment has already left our warehouse, we can no longer change or cancel your order. A return process must then be started.

Please note the information on the cancellation policy page.

To ensure our customers a legally safe purchase, the swords in our shop are not sharpened and are only for decorative purposes. Therefore, our swords are not subject to the Weapons Act (WaffG). For this reason, you can buy our products risk-free without any legal problems or other concerns.

We ship your product directly from Germany. Therefore, you do not have to pay any customs fees within Germany and the EU.

Do you have another question?
Just contact us and we will be happy to help you!

100% handmade

Our products are elaborately handcrafted and therefore of premium quality.